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Legal

Cookie Policy

Last Updated: February 24, 2026

Your Privacy Matters

All patient information is confidential and protected in accordance with applicable laws and ethical standards. Cookies do not access your medical records or test results. Access to sensitive data is restricted to authorized personnel only.

Introduction

This Cookie Policy explains how Health Diagnostic Lab ("we," "us," or "our") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy.

By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

First-Party Cookies

Set by our website and only we can read them. Used to remember your preferences and improve your experience.

Third-Party Cookies

Set by external services we use (e.g., Google Analytics). Help us understand how visitors use our site.

2. Types of Cookies We Use

Essential Cookies Required

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation, secure login, and access to protected areas.

Examples:

  • Session management cookies
  • Authentication and security cookies
  • Load balancing cookies
  • Cookie consent status
Performance & Analytics Cookies Optional

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users encounter error messages. This helps us improve website performance.

Examples:

  • Google Analytics cookies
  • Page load time tracking
  • Error reporting cookies
  • User journey tracking

Data Collected: Pages visited, time spent on pages, browser type, device type, IP address (anonymized).

Functional Cookies Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, and region.

Examples:

  • Language preference cookies
  • Font size and display preferences
  • Form field auto-fill
  • Remembering your last visit
Targeting & Advertising Cookies Optional

These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests. We may use these to show you targeted health-related content.

Examples:

  • Facebook Pixel
  • Google Ads cookies
  • Retargeting cookies
  • Social media integration cookies

Note: We do not share any medical or sensitive patient information through advertising cookies.

3. Specific Cookies We Use

Cookie Name Type Purpose Duration
PHPSESSID Essential Maintains user session state Session
cookie_consent Essential Stores your cookie preferences 1 year
_ga Analytics Google Analytics - distinguishes users 2 years
_gid Analytics Google Analytics - distinguishes users 24 hours
_gat Analytics Google Analytics - throttle request rate 1 minute
lang_preference Functional Remembers language selection 1 year
_fbp Advertising Facebook Pixel for ad targeting 3 months

4. Third-Party Services

We use the following third-party services that may set cookies on your device:

Google Analytics

Tracks website traffic and user behavior to help us improve our services.

View Privacy Policy
Facebook Pixel

Helps us deliver relevant health information and measure advertising effectiveness.

View Privacy Policy
Google Maps

Displays our location and helps you find directions to our facilities.

View Privacy Policy
WhatsApp Widget

Enables direct communication with our customer service team.

View Privacy Policy

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. Here are links to cookie management in popular browsers:

5.2 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner where you can accept or customize your cookie preferences.

Important Note

If you block or delete cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are necessary for the website to work.

6. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices made through browser settings and our cookie consent tools.

7. Mobile Devices and Apps

When accessing our website through mobile devices, similar technologies may be used. You can manage these through your device settings:

  • iOS: Settings → Safari → Block All Cookies
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Health Diagnostic Lab